Verizon Internet, TV and phone down in portions of Chester County

Verizon FIOS is suffering a major outage near West Chester — definitely in the Pocopson area — affecting hundreds, if not more, homes and businesses, leaving them without Internet, TV service and in many cases landline phone service. The appears to be some major fiber optical cable break — but company officials declined to comment both on the nature of the outage and when service will...

Dinniman rips PECO over poor communication

State Sen. Andy Dinniman WEST CHESTER — In the wake of the sudden storm that knocked out power for thousands of Chester County residents, a state senator is taking them to task for failing to communicate with its customers when things go wrong. State Senator Andy Dinniman said today that PECO officials need to improve the way the energy company communicates with customers in light of the thousands...

Verizon reports phone/Internet outages

WEST CHESTER — Can you hear me now? If you’re a Verizon phone or Internet customer user Voice over IP, you might not even be able to hear a dial tone on your home phone — or only be able to intermittently. According to the Chester County Department of Emergency Services, Verizon is battling an equipment failure near Wayne that is sporadically disabling Verizon phone service throughout Chester...